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Information Technology Liability Insurance for Australian IT Businesses

Information technology liability insurance is designed for IT professionals and technology businesses that provide services, advice, or solutions to clients. It helps protect against claims arising from errors, omissions, system failures, or data breaches connected to your IT activities.

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What is Information Technology Liability Insurance?

Information technology liability insurance provides protection for IT professionals against claims that may arise from the services or solutions they provide.

It often combines elements of professional indemnity insurance and cyber liability insurance, recognising the unique risks faced by IT and technology businesses.

Claims may arise even if no physical damage has occurred.

How IT Liability Works With Other Insurance

IT liability insurance often works alongside:

Public liability insurance (for physical injury or property damage)

Management liability insurance (for directors and employment risks)

Cyber insurance (where not included or limited)

Each policy covers different aspects of risk and should be structured correctly.

What is typically covered?

Comprehensive protection for the most common risks professionals face in their daily operations.

IT Errors & Omissions

Covers claims arising from mistakes, negligence, or failures in the provision of IT services.

System, Software & Network Failures

Provides protection against losses caused by system outages or software and network failures.

Data Breaches & Unauthorised Access

Covers liability arising from data breaches or unauthorised access to client or third-party data.

Cyber Liability to Third Parties

Covers claims made by third parties resulting from cyber incidents linked to your IT services.

Legal Defence Costs

Pays for legal costs incurred in defending covered IT liability claims.

Client Financial Loss

Covers financial loss suffered by clients as a result of insured IT-related incidents.

What is generally not covered?

Like all insurance policies, Information Technology Liability has exclusions. It's important to understand what falls outside the policy.

Known or undisclosed issues or incidents
Intentional or dishonest acts
Hardware manufacturing defects

Fines and penalties not insurable by law
Activities not declared to the insurer

Who Needs Information Technology Liability Insurance?

IT liability insurance is relevant for:

IT consultants and contractors

Software developers and SaaS providers

Managed service providers (MSPs)

Cyber security consultants

Web developers and system integrators

Technology start-ups

How Much Cover Do You Need?

The amount of information technology liability insurance you need depends on the nature and complexity of your IT services, your contractual obligations, the size and risk profile of your clients, and the volume of data you handle, as higher exposure generally requires higher limits of cover.

$1 Million

Standard Entry Level

Suitable for small IT consultants or low-risk service providers.

Insurance Solutions You Can trust

We bridge the gap between complex risk and simple protection. Your business deserves an advocate, not just a policy.

We Work for You

We act solely in your best interest, providing independent advice and advocating for fair outcomes when it matters most.

SME Specialists

Small businesses are our focus. We understand your growth stages and tailor insurance solutions that truly fit.

Expert Claims Support

You’re not alone. Our team provides hands-on guidance to navigate the process and achieve the best possible outcome.

Simple & Efficient

No jargon, no hidden surprises. We make insurance easy to understand and efficient, saving you time.

10K+

People Insured

12+

Years Experience

Trusted Partners

98%

Satisfaction Rating

Frequently Asked Questions

It is similar, but IT liability insurance is tailored specifically for technology-related risks.

Some policies include cyber cover, while others require a separate cyber insurance policy.

It is not legally mandatory, but often required by contracts and clients.

Important Information GS Insurance Service Pty Ltd ABN 48689471663 | ASIC Authorised Representative No: 1316709 is a Corporate Authorised Representative of Resilium Insurance Broking Pty Ltd ABN 92 169 975 973 | AFSL 460382.  

The information on this website does not take into account the objectives, financial situation or needs of any person. Before making a decision, you should consider whether it is appropriate in light of your particular objectives, financial situation or needs. ‍ 

We subscribe to and are bound by the Insurance Brokers Code of Practice, a full copy of which is available from the National Insurance Brokers Association (NIBA) website, https://www.niba.com.au

Insurance Solutions You Can trust

Is IT liability insurance the same as professional indemnity?

Does it cover cyber attacks?

Is IT liability insurance mandatory?